Tucson Roadside Assistance Last Updated: June 6, 2026

1. Introduction

Tucson Roadside Assistance ("we," "us," or "our") operates the website tucsonroadsideassistance.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information – name, phone number, and email address when you submit a service request or contact us.

  • Location Information – your vehicle location when you request roadside assistance.

  • Device & Usage Data – IP address, browser type, pages visited, and time spent on the site, collected automatically via cookies and similar technologies.

  • Payment Information – if you pay online, payment details are processed by our third-party payment processor. We do not store your full card details.

3. How We Use Your Information

We use the information we collect to:

  • Dispatch roadside assistance to your location

  • Communicate with you about your service request

  • Process payments

  • Respond to inquiries and customer support requests

  • Improve our website and services

  • Send service-related notifications (we do not send marketing emails without your consent)

4. Third-Party Service Providers

We use the following third-party tools that may collect or process data on our behalf:

  • Kickserv – for service request management (app.kickserv.com)

  • Squarespace – website hosting and analytics

  • Payment Processors – for secure transaction handling

These providers have their own privacy policies and are contractually required to protect your data.

5. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

6. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data only:

  • With service providers who assist in operating our business (as listed above)

  • When required by law, court order, or governmental authority

  • To protect the rights, safety, or property of Tucson Roadside Assistance or others

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt out of certain data uses

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Tucson Roadside Assistance 7090 N Oracle Rd, Ste 178-314 Tucson, AZ 85704 Phone: (520) 583-4454 Website: tucsonroadsideassistance.com